Rules
- Don't spam & don't use excessive capital letters when chatting.
- Don't harass or be offensive to other users or ECLBET staff.
- Don't share any personal information (including socials) of you or other customers.
- Don't use alternative (alts) accounts on chat, that is strictly forbidden.
- No suspicious behavior that can be seen as potential scams.
- Don't engage in any forms of advertising/trading/selling/buying or offering services.
- No discussion of streamers or Twitch or any other similar platforms.
- Don't use URL shortening services. Always submit the full link.
- Don't share codes, scripts or any other bot service.
- Only use the language specified in the chat channel, potential abuse will be sanctioned.
- No politics & no religion talk in chat, this one is strictly forbidden.
Pending Transaction
What is the purpose of the "Pending Transactions" page?
The page shows all transactions in progress, such as deposits, withdrawals, or bank verification, along with their current status. Users can view detailed information about each transaction under “More Info.”
How do I check transactions not listed under "Pending Transactions"?
Once a transaction is processed, whether successful or failed, it will be moved to the “History” page, where you can view its details..
What if a pending deposit is shown?
A pending deposit means the transaction is in progress. You will not be able to submit new deposits until it completes. Once processed, funds will appear in your Wallet. If it remains pending unusually long, please contact LiveChat for assistance.
What if a pending withdrawal is shown?
A pending withdrawal indicates the request is being processed. You can track the estimated completion time via the countdown timer. Processing times may vary depending on the withdrawal method and amount.
Can I cancel a pending deposit?
This feature is currently unavailable. However, you can contact LiveChat for assistance.
Can I cancel a pending withdrawal?
Yes, you can cancel a withdrawal only if it has not been processed. Click “Cancel Transaction” on the pending page. Once the transaction is being processed, if you still wish to cancel it, please contact our LiveChat customer support for further assistance.
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